Spinwillow is a free-to-play social entertainment service. Our games use virtual coins only and offer no real-money prizes. Even so, social-casino style games can become time-consuming, and the mechanics may resemble those used in real-money gambling. We are committed to keeping the experience safe and balanced for every visitor.
1. What We Do
- Age gate. Access to the Site is restricted to users aged 18 and over.
- No real money. We never accept deposits, never pay out cash, and never offer real-world prizes.
- Transparent disclaimers. Every page makes clear that the Service is for entertainment only.
- No targeting of vulnerable users. We do not direct advertising to people under 18, to known problem gamblers, or to users who have opted out of personalised advertising.
- Easy account removal. Any user can request deletion of their account and personal data at any time by writing to [email protected].
2. Know the Warning Signs
Even with no money on the line, time spent on simulated gambling can become problematic. Watch for the following signs:
- You spend more time playing than you intended.
- You feel anxious, irritable, or low when not playing.
- Play interferes with sleep, work, study, or relationships.
- You feel compelled to “win back” virtual losses.
- Friends or family have expressed concern about your play.
- You feel tempted to seek out real-money gambling because of the experience here.
3. Tips for Healthy Play
- Set a time limit before you start, and stop when you reach it.
- Take regular breaks. Stand up, drink water, do something away from the screen.
- Treat games as entertainment, the same way you would a film or a book — not as a path to gain.
- Never play to escape stress, sadness, or boredom; choose something genuinely restorative instead.
- Use device-level controls, screen-time limits, or website blockers to help enforce your boundaries.
4. Support Services (Australia)
If you, or someone you care about, may have a problem with gambling, free and confidential help is available 24/7:
5. International Support
6. Parental Controls
If you share devices with under-18s, consider:
- Enabling supervised accounts on shared devices (Apple Screen Time, Google Family Link, Microsoft Family Safety).
- Using browser- or router-level content filters such as OpenDNS Family Shield, Net Nanny, Qustodio, or Norton Family.
- Talking openly with young people in your household about the difference between social games and real-money gambling.
7. Request a Break or Account Closure
You can ask us to disable your account or stop sending you communications at any time. Email [email protected] with the subject line “Account Pause” or “Account Closure”. Account closure is permanent; any virtual coins on the account will be forfeited (they have no monetary value).
8. Contact
If you have concerns about play patterns on this Site, please contact us at [email protected]. We take responsible-gaming concerns seriously and will respond promptly.
Last updated: 19 August 2026